Missing an egg roll, speed was slow, portions too small, but all food was good.
Terrible service. Food tasted old.
Gave me meat that looked and tasted like it had been sitting out for a while, and when I called to speak to a manager she yelled, told me my business wasn’t welcome, terrible service, food not good.
We didn't get egg rolls
A $170 order received an hour late. The chicken products had the taste of reheated meat and the other items were tasteless at best. It fed my family so it did its job, but I won't order again. The high cost doesn't reflect high quality.
Always enjoy the food at Koi!
The spicy tuna hand roll was not in the bag.
I paid for extra duck sauce but got none at all. Other than that the food was good.
It was the first time me and my daughter's had your food. Needless to say it is our favorite! Thank you!
Slow getting here, but so worth it!
Missing Japanese soda, not included in order.
Best sesame chicken I've ever had. That's no joke--always been my go-to Asian dish, and Koi has blown me away. Crab rangoons are also some of the best I've ever had. 10/10
Order came almost 20 minutes late but it tasted good!
Amazing as always
My seafood delight still had some uncooked and still shelled lobster in it
Very friendly, quick delivery time, food warm and as ordered.
Always delish from Koi! Fast delivery on a busy Friday also!!
I can't speak highly enough of Koi. They run an exceptional business, everything I've ordered has been perfect. Fast, friendly, masterfully prepared and packaged. It's rare that I review a place with no suggestion for improvement, but they've totally nailed it.
Fast, fresh and super delicious!
There's no lack of Chinese cuisine in the area, and several great choices, but Koi does it the best. Fast, friendly, and clean(not greasy). They're also the only game in town for sushi and Japanese cuisine, and thankfully they do that very well too.
Really enjoyed the Bean Curd with Mixed Vegetables because it had great mushrooms in it (shitaki)
The driver initially went to the incorrect address but was quick to call for directions. The food tasted great so collectively it was a great experience.
Some of the vegetables were a bit overcooked, and with not enough broccoli. Also, we usually receive a free order or crab rangoon, as advertized on the menu for orders over $30, and it was not included this time. I'm mostly satisfied, but mildly disappointed compared to past orders from Koi that weren't on my girlfriend's birthday.
food was great as always! pick up was fast and staff was friendly :)
Most of the order was very good, however with the crab rangoon there was very little filling. Disappointing compared to orders in the past.
It was the best dinner I’ve had here since they opened. Everything tasted so good and fresh.
The food was delicious. However, for the price paid, the portions were much too small.
Food was very good, we both enjoyed it, and delivery was relatively quick. Crab Rangoon seemed kinda empty; mostly air.
Ordered and payed for extra soy sauce, got gluten free soy sauce (nasty!).
The best sushi around! We love you guys!
The food was delicious and the service was very pleasant
Food was fantastic as always... Delivery took longer than normal this time. But usually delivery is very promt.
Great food but annoyed that Beyond Menu charged the extra $5 for delivery. Even though the web page notes free local delivery they still charged us the fee. Not cool, will not be using this service again. We'll be calling and placing our order directly to the restaurant instead. Just as easy with no hidden fees!
Amazing food as always!! Never disappointed!!
Great service! Order was quick and tasted delicious
Wonderful service and great food!!
We were missing one item from our order but when we called the restaurant, they were quick to give us credit towards our next order with them.
Our order was perfect and very filling! We ordered and it was delivered within 45 minutes of placing the order.
Food was delicious -- nicely packaged and presented. Order was ready shortly after we arrived
The pad thai tastes good, but I don't understand why it needs to come in an inch of liquid that always spills out. Egg rolls and wonton soup are on point.
Loved the ginger in the green beans. Overall, very good - we will order again!
Great as always! Thanks!
Usually love the General Tso Tofu, but today it was different. It was a lighter color and it was kinda bland. Not nearly as spicy as usual. I ordered Hot & Sour soup with the General Tso's, but we received Wonton soup... sucks since we don't eat pork... Everything else was pretty good.
We have ordered delivery from Koi several times and the service is always excellent. We are always pleased that the egg rolls are cooked nice and crispy but not greasy/oily. I like the new website and system for ordering on-line is much easier. One item I would like to see added to your website/menu is white steamed rice that we can order as a side.
Any questions please call us.
Koi Asian Cuisine
11 Elm St, Biddeford, ME 04005
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